Each month about 10,000 appointments and routes are ad-vance planned for TÜV Hessen (the national technical inspection agency) to enable the Industrial Service unit’s 200-strong team of experts to carry out the mandatory inspections of equipment ranging from pressure vessels, boilers, lifts and handling equipment to high pressure gas pipelines and systems carrying water-hazardous substances. Customer requests to change appointment dates or to arrange appointments at short notice are scheduled within seconds using VisiTour.